At Lady Thuya, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from Our Store. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal data to provide you with a better shopping experience and improve our services. This data includes:
- Personal Information: When you register, place an order, or subscribe to our newsletter, we collect your name, email, phone number, and shipping/billing address.
- Payment Information: We collect credit card details or payment information through secure third-party providers when you make a purchase.
- Browsing Data: We automatically gather information like your IP address, browser type, and browsing behavior through cookies and other tracking technologies.
We may also collect any additional information you provide voluntarily through forms or surveys.
2. How We Use Your Information
The personal data we collect is used to:
- Process Orders: We use your data to process and ship orders, manage returns, and provide customer service.
- Marketing and Communication: With your consent, we send newsletters, product updates, and promotions via email.
- Website Improvement: We analyze your browsing behavior to improve our website, services, and user experience.
- Legal Compliance: We use your information to comply with legal obligations or resolve disputes.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, monitor website performance, and deliver personalized content. Cookies help us remember your preferences and track how you interact with our site. You can manage your cookie settings in your browser, but please note that disabling cookies may limit some features of our website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, such as payment processors, shipping companies, and marketing platforms, to process transactions and deliver our services. We may also disclose your information if required by law or in the event of a business transaction (e.g., merger or acquisition).
5. How We Protect Your Information
We take your data security seriously and implement industry-standard security measures, such as encryption and secure servers, to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
- Request access to your personal data
- Update or correct any inaccuracies in your information
- Request deletion of your personal data, subject to legal limitations
- Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the revision date. We encourage you to check back periodically to stay informed of how we protect your data.
10. Contact Information
If you have any questions or concerns regarding these privacy policy, please contact us at:
Social Media: Our Facebook Page, or Our Instagram Account